Location: Bangalore

Experience: 1–5 Years
Band: BPO 1/2/3
Shift: Rotational shifts aligned with EMEA business hours (up to 21:00 CET), with weekend on-call responsibilities
Work Mode: Work From Office

Job Summary

The Broadcast Playout Operations Executive will be responsible for managing media content readiness, playlist execution, and transmission support activities. The role requires monitoring broadcast workflows, ensuring the availability and accuracy of media assets, handling operational escalations, and maintaining service delivery standards through the Inetsat platform.

Roles & Responsibilities

• Review and validate broadcast playlists and associated media files to ensure readiness for transmission.

• Load and manage playlists and content materials within the Inetsat transmission platform.

• Investigate discrepancies, missing files, incorrect assets, and other playout-related issues.

• Coordinate with relevant teams to ensure timely resolution of content delivery escalations.

• Serve as a subject matter expert and primary liaison for playout operations.

• Maintain operational documentation, workflow logs, and SLA performance reports.

• Support the insertion of secondary broadcast elements and configuration of channels and services.

• Monitor daily workflow performance and ensure compliance with operational requirements.

• Identify recurring operational challenges and recommend process improvements.

• Measure and report the impact of process improvement initiatives.

Required Skills & Experience

• 1–5 years of experience in Media Playout, Broadcast Operations, or Television Transmission.

• Practical knowledge of broadcast playlist management and media file validation.

• Understanding of audio/video formats and media transport protocols.

• Strong analytical, troubleshooting, and problem-solving skills.

• Excellent written and spoken English communication.

• Ability to manage multiple operational tasks with accuracy.

• Strong ownership, accountability, and stakeholder coordination skills.

• Interest in technology, innovation, and continuous process improvement.

Educational Requirements

• Associate degree or equivalent relevant work experience.

Shift & Availability Requirements

• Rotational shifts covering EMEA business hours, up to 21:00 CET.

• Weekend on-call duty as per operational requirements.

Candidate Eligibility

• Previous TCS employees are not eligible to apply.

• PAN and DOB are mandatory for profile creation.