Delivery Operations Team Lead (Supply Chain – NPI)

• Lead day-to-day operations of Senior Analysts and Analysts, ensuring effective supply planning, inventory performance, and operational excellence.

• Manage end-to-end supply planning, inventory management, sourcing coordination, and master data activities.

• Ensure timely execution of supply chain operations while meeting service delivery and performance targets.

• Identify, assess, and resolve supply risks, operational constraints, and planning exceptions.

• Maintain accurate planning parameters, master data, and system records to ensure reliable planning outputs.

• Coordinate with demand planning, supply planning, suppliers, and cross-functional stakeholders to ensure smooth operations.

• Drive adoption of digital planning tools, analytics dashboards, and automation solutions.

• Identify process gaps and implement continuous improvement initiatives to improve operational efficiency.

• Ensure compliance with standard operating procedures, documentation standards, and master data governance requirements.

• Prepare and communicate performance reports, operational updates, and data-driven insights to stakeholders and leadership.

• Develop backup plans to ensure business continuity and uninterrupted operations.

• Conduct regular performance reviews, provide coaching, and support team development.

Required Skills

• Supply Chain Management

• New Product Introduction (NPI)

• Supply Planning

• Inventory Management

• Network Operations

• Demand and Supply Planning

• Supplier Coordination

• Master Data Management

• Stakeholder Management

• Team Leadership

• Process Improvement

• Data Analysis and Reporting

• Digital Planning Tools

• Operational Excellence

Educational Qualification

Master of Business Administration (MBA)

Experience

7–11 years of relevant experience in supply chain management, supply planning, inventory management, and delivery operations, including team leadership experience.