**Role/Skill:** Mobility Specialist

**Location:** Mumbai

**Years of Experience:** 4–8 years

**Band:** BPO 3

**Salary:** Up to 9 LPA

**Job ID:** 436496

* Global Mobility Specialist – Intra US Relocations

 Job Description

This position will provide Relocation and Mobility support services to onshore employees of a client with a high level of effectiveness, efficiency, and a focus on customer service.

The specialist will perform Intra US and international mobility relocation activities, which include updating relocation authorization forms, collaborating with onshore counterparts and client contacts on processing relocation activities, validating relocation eligibility using Workday, along with audit support activities for multiple geographies.

 Knowledge & Experience

- Overall work experience of 5–6 years within the Mobility vertical for the US region and Global Mobility.

- Good working experience in Workday, ServiceNow, Altair, SharePoint, and Microsoft Office is a must.

- Should have handled Intra US relocations across all states and be well-versed with Global Mobility concepts.

- Knowledge and experience of handling international relocations will be a good addition.

- Strong analytical skills and application of critical thinking are a must.

- Proficient communication and stakeholder management skills.

- Able to handle work as an individual contributor in this role while also being a team player.

- Should have experience in quality-checking transactional work and successfully applying strong governance to maintain high-quality standards.

Skillset Required

- Processing end-to-end relocation activities and authorization forms.

- Manage assigned Intra US relocation cases and ensure they are processed.

- Process authorization forms in the Altair tool.

- Process internal and external relocations.

- Knowledge of group moves and intern hire relocations.

- Manage international business cases required for international long-term or short-term assignments.

- Knowledge of Workday navigation is a must.

- Experience in Extended Business Travel and Cross-Border Compliance will be an add-on.

- Knowledge of various relocation policies within Intra US and Puget Sound.

- Preparing and publishing daily, weekly, and monthly reports and dashboards.

- Experience in developing Standard Operating Procedures and other business documents as per requirements.

- Ability to manage tight deadlines and SLAs.

- Able to gracefully navigate through high-pressure and escalating situations.

 Formal Education & Certification

- Bachelor's/Master's degree in any discipline.

- Proficient computer knowledge required.

- HRO background preferred.

Note:

**PAN and DOB are required for profile creation.**