Mandarin Supplier Enablement Specialist

Location: Mumbai
Experience: 1–4 Years
Band: BPO 2
Salary: Up to ₹7 LPA
Shift: Candidates should be comfortable working in rotational/night shifts

Education

• Minimum 15 years of regular, full-time education (10+2+3).

Key Skills

• Primary Skill: Mandarin language proficiency with the ability to read, understand, and communicate process-related information effectively.

• Secondary Skills: Basic knowledge of supplier enablement and supply chain operations.

• Understanding of customer quality and productivity expectations.

• Proficiency in MS Office.

Role & Responsibilities

• Coordinate and execute end-to-end supplier onboarding activities across procurement platforms such as Ariba, Coupa, Oracle, etc.

• Communicate with suppliers to explain onboarding requirements, documentation needs, and system processes.

• Assist suppliers with registration, profile setup, and compliance verification.

• Ensure suppliers meet all business, regulatory, and system requirements before activation.

• Provide non-voice support through ticketing systems, email, and digital channels.

• Troubleshoot supplier onboarding issues related to registration, invoice processing, and data validation.

• Collaborate with internal teams such as Procurement, Accounts Payable, and Compliance to resolve complex supplier queries.

• Track, monitor, and follow up on open supplier requests to ensure timely resolution.

• Maintain accurate supplier records and documentation within the onboarding system.

• Validate supplier data for completeness, accuracy, and compliance.

• Support periodic audits and reporting activities related to supplier enablement performance.

• Contribute to the development and maintenance of supplier enablement SOPs, workflows, and knowledge-base articles.

Candidate Requirements

• Strong Mandarin language proficiency is mandatory.

• Good written and verbal communication skills.

• Basic understanding of supplier onboarding/supplier enablement or supply chain processes.

• Good working knowledge of MS Office.

• Strong attention to detail and ability to follow defined processes.

• Willingness to work in rotational/night shifts.

Important Note

• Ex-TCS employees are not eligible to apply.

• PAN and DOB are required for profile creation.

• Candidates must meet the minimum education criteria of 15 years of regular, full-time education.

Apply Now

Interested candidates are requested to complete the questionnaire below before applying:

Questionnaire Link: https://myglit.com/lateral/cref/b2000666ed