Role/Skill: MIS and Reporting

Location: Gurgaon

Experience: 3-5 years

Band: BPO 3




100% WFO and night shifts applicable by default

Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills - VBA (Visual Basic)

Good understanding of OTC Lifecycle, B2B Business (Optional)

Monitor and manage the collections data from various sources.

Ensure the accuracy and completeness of data in the collections management system.

Develop and maintain databases and reports related to B2B collections.

Generate regular and ad-hoc reports on collection performance, outstanding receivables, and aging accounts.

Analyze collection trends, identify issues, and provide actionable insights to improve collection efficiency.

Create and present reports to senior management, highlighting key metrics and trends.

Evaluate current collections processes and recommend improvements.

Implement and monitor new processes or tools to enhance collections efficiency.

Work with IT and finance teams to integrate and automate collections systems.

Assist in the development of collection strategies and policies

Ensure compliance with company policies and legal regulations regarding collections.

Maintain accurate records of collection activities and communications.

Prepare and maintain documentation for audits and regulatory reviews.

Strong analytical skills with the ability to interpret complex data



PAN and DOB are required for profile creation