Spanish Customer Service – Spanish Language Expert

Position: Spanish Customer Service
Location: Chennai / Mumbai / Bangalore
Experience: 3–6 Years
Qualification: Graduation is compulsory
Language: Spanish B2 proficiency required

Job Description

TCS is hiring candidates with B2-level Spanish language proficiency to support customer service and finance-related operations. The role involves handling customer queries and emails in Spanish and English, coordinating with Spanish-speaking clients, and supporting invoice and purchase order-related activities.

For the Mumbai location, candidates with strong Spanish and English communication skills can be considered; finance/accounting knowledge is not mandatory.

Key Responsibilities

• Handle emails and customer queries in Spanish and English.

• Translate, interpret, and respond to queries from Spanish-speaking clients.

• Provide customer support and maintain effective communication with clients and stakeholders.

• Support invoice processing and approval-related activities.

• Coordinate with AP, AR, and R2R teams for required approvals and issue resolution.

• Examine and resolve purchase order-related issues by coordinating with business stakeholders.

• Support finance and accounting operations involving Spanish-speaking clients.

• Maintain accurate documentation and follow process requirements.

Required Skills

• B2-level Spanish language proficiency – Mandatory

• Good written and verbal communication skills in Spanish and English.

• Ability to translate, interpret, and handle Spanish-speaking customer inquiries.

• Good MS Office skills.

• Strong customer service and stakeholder coordination skills.

Good to Have

• Finance & Accounting background.

• Knowledge of:

  • Accounts Payable (AP)

  • Accounts Receivable (AR)

  • Record to Report (R2R)

  • General Ledger

  • Journal Entries

  • Reconciliation

  • Fixed Assets

• Oracle exposure is an added advantage.

Note: AR and R2R experience is preferred, not mandatory. Candidates with strong Spanish language skills can be processed even without AR/R2R experience.

Candidate Eligibility

• Graduation is compulsory.

• B2 Spanish proficiency is mandatory.

• "Spanish" must be clearly mentioned on the candidate's CV.

• Candidates outside Bangalore/Chennai should be asked about their willingness to relocate, especially to Bangalore, as the Bangalore requirement is urgent.

• For Mumbai, strong Spanish + English communication is the primary requirement; finance knowledge is not mandatory

• Ex-TCS employees are not eligible to apply.
• PAN and Date of Birth (DOB) are mandatory for profile creation.