Procurement Operations – French Resource

Location: Hyderabad
Experience: 2–5 Years
Shift: Night Shift

Job Overview

We are looking for a Procurement Operations – French Resource with strong French language proficiency and a basic understanding of Procurement and Supply Chain Operations. The candidate will support procurement processes by interpreting French business/process information, processing procurement requests, supporting Purchase Order creation, handling stakeholder queries, and ensuring SLA and quality compliance.

Key Responsibilities

Procurement Operations

• Provide effective French language support for procurement operations.

• Receive and process PR/SC requests and perform standard validation and due diligence checks.

• Support Purchase Order (PO) creation and procurement request processing.

• Ensure procurement requests are processed accurately and within agreed SLAs.

• Apply basic knowledge of Procurement and Supply Chain Operations while supporting language-based activities.

• Monitor productivity and ensure daily, weekly, and monthly SLA compliance.

• Follow up on open procurement items and ensure timely closure.

• Handle customer and third-party stakeholder queries related to procurement activities.

• Follow the defined escalation matrix for unresolved issues.

French Language Support

• Read, understand, and communicate business and process-related information in French.

• Support French-language communication with internal and external stakeholders.

• Attend client calls and business communications with local teams when required.

• Interpret French inputs accurately to support procurement processing and resolution of operational queries.

Quality & Process Compliance

• Follow standard operating procedures (SOPs) and training manuals.

• Perform peer-to-peer quality checks to minimize processing errors.

• Ensure quality, productivity, and SLA requirements are consistently met.

• Identify and support process improvement initiatives.

• Maintain accurate documentation and complete assigned activities within agreed timelines.

• Comply with internal requirements and customer-specific processes.

Stakeholder Management

• Maintain effective communication within the team.

• Build positive relationships with internal and external stakeholders.

• Coordinate with client teams to resolve operational queries.

• Participate in weekly calls and other business communications as required.

Required Skills & Qualifications

• French language proficiency – Mandatory.

• Ability to read, understand, and communicate process-related information in French.

• 2–5 years of experience in procurement operations, shared services, BPO, or related processes.

• Basic knowledge of Procurement Operations and Supply Chain Operations.

• Understanding of Purchase Requisition (PR), Service/SC requests, and Purchase Order (PO) processing.

• Basic understanding of procurement process cycles and process compliance.

• Proficiency in Microsoft Office.

• Good understanding of customer quality and productivity expectations.

• Strong attention to detail and ability to work within SLAs.

• Good communication and stakeholder management skills.

• Ability to work independently and as part of a team.

Shift Details

• Night Shift

• Rotational timings:

  • 5:00 PM – 2:30 AM

  • 10:00 PM – 7:00 AM

Additional Information

• Ex-TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are required for profile creation.