Quality Analyst – Voice Advanced
2
- 8 year(s)
India -
Kolkata
50000
- 75000 Thousand p.m
Posted By: Piyush Rathi
Job Description
96 candidate(s) have already applied for this Job.
Don't miss out. Apply now
Role: Customer Service Analyst
Timings: Rotational Shifts (Permanent)
Industry: BPO
Work Mode: Work from office
Functional Area: ITES / BPO / Customer Service
Process: Voice
Key Skills:
- CRM (Customer relationship Management)
- Customer Service
- Root cause analysis
- Advance Excel
- BPO Voice Process
- Quality Analyst
- Process Improvement
- International voice Process
- Compliances
- customer experience lead
- Quality Monitoring
- Call Quality Evaluation
- Strong English Communication Skills
- Good exposure in to escalation management
- Deep understanding of service excellence & complaint handling
- Dashboard Reporting
Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job
then report to us immediately at support@gratitudeindia.com.
Piyush Rathi
Recruiter - Gratitude India
Kolkata ,
Followers
Similar Jobs
3
- 6 year(s)
Confidential
Gratitude India
Chennai
BPO
Account Manager
1
- 24 year(s)
40000
- 45000 Thousand p.m
Gratitude India
Mumbai
BPO
Customer Service Executive
7
- 16 year(s)
125000
- 141000 Thousand p.m
Gratitude India
Hyderabad
BPO
Payroll Executive
3
- 7 year(s)
Confidential
Gratitude India
Gurugram
BPO
Accounts Executive/Accountant
3
- 8 year(s)
Confidential
Gratitude India
Chennai
BPO
Analytics Manager
8
- 12 year(s)
140000
- 160000 Thousand p.m
Gratitude India
Bengaluru
BPO
Manager -Customer Service
3
- 5 year(s)
63000
- 68000 Thousand p.m
Gratitude India
Mumbai
BPO
Account Manager
6
- 8 year(s)
75000
- 90000 Thousand p.m
Gratitude India
Mumbai
BPO
Team Leader
1
- 17 year(s)
50000
- 55000 Thousand p.m
Gratitude India
Hyderabad
BPO
Account Manager
4
- 8 year(s)
60000
- 75000 Thousand p.m
Gratitude India
Hyderabad
BPO
Finance/Budgeting Manager