About the role

We are hiring a Senior Playout Operator in Bangalore to join the Intelsat Playout team. You will validate and load linear TV playlists and materials into the transmission platform in time for broadcast, working to exacting standards. You will be the main contact for playout delivery, escalating missing or incorrect materials and scheduling issues, keeping accurate logs, reporting on SLA status, inserting secondary elements and configuring new channels and services. You will also review the daily work of the Playout Operations team, give direction and feedback, and lead process improvement projects. The role suits an experienced broadcast professional with 7 or more years of playout operations experience.

Key responsibilities

• Validate playlists and materials, and find and resolve issues
  
• Load linear TV playlists and materials into the transmission platform on time for broadcast
  
• Act as the main contact for playout delivery, and report and escalate incorrect or missing materials and scheduling issues
  
• Maintain accurate logs and report on SLA status
  
• Insert secondary elements and configure new channels and services
  
• Share accurate data and reports with senior management and partner broadcast teams, and put in place needed process changes
  
• Supervise the Playout Operations team, review their daily work and give directional feedback
  
• Prioritise and deliver process improvement projects, and measure their value
  
• Provide management cover in the Playout Manager’s absence
  

Required qualifications and experience

• Minimum 7 years of practical experience in broadcast playout operations
  
• Associate degree and/or comparable experience
  
• Logical problem solving and technical aptitude
  
• Knowledge of media formats, audio formats and media transport methods
  
• Strong communication skills, with the ability to work with internal and external stakeholders
  
• Strong writing skills, from operational guides to formal announcements
  
• Enthusiasm for innovation and championing process improvement
  
• Conversant in modern technical concepts and engineering practices
  
• Knowledge of monitoring and performance tools such as HP OpenView, Nagios, Catchpoint, Datadog, New Relic and AppDynamics
  

Job details

Why join

• Work on live linear TV transmission for an international broadcaster
  
• Supervise a playout team and cover management duties
  
• Own process improvement projects with measurable value
  
• Clear path to Playout Manager and broadcast operations leadership