Sourcing & Procurement – Team Leader / SME

Location: Bangalore
Experience: 6–10 Years
Band: BPO 3/4
Salary: Up to ₹12 LPA
Job Code: 432218
Domain: Sourcing & Procurement
Education: Minimum 15 years of regular, full-time education (10+2+3)

Job Overview

Ready to lead procurement operations and drive business impact? Join a dynamic sourcing and procurement team where you can lead 10–15 team members, manage supplier relationships, improve service delivery, and drive process excellence in a global business environment.

We are looking for an experienced Sourcing & Procurement Team Leader / SME with strong procurement knowledge, team leadership capabilities, and experience managing domestic and international suppliers and customers.

Key Responsibilities

Team Leadership and Management

• Lead and manage a team of 10–15 members, including recruitment, training, performance monitoring, and attrition management.

• Allocate responsibilities, monitor daily performance, and ensure achievement of operational targets.

• Coach team members and support their development to maintain consistent service quality.

Sourcing and Procurement Operations

• Oversee daily sourcing and procurement activities, ensuring timely and accurate service delivery.

• Manage contract and catalogue creation, administration, and compliance monitoring.

• Support category teams with administrative activities, including spend data consolidation and purchase order reviews.

• Resolve queries and exceptions raised by internal requesters and suppliers.

• Manage supplier and customer interactions across domestic and international operations.

Service Delivery and Client Management

• Monitor operational metrics and ensure compliance with service-level agreements (SLAs).

• Liaise with client organizations to understand delivery requirements and resolve operational issues.

• Maintain effective communication with stakeholders and ensure timely query resolution.

• Drive accountability, quality, and consistency across the team.

Governance, Risk, and Compliance

• Establish and implement process controls, quality plans, and risk mitigation initiatives.

• Identify potential operational risks and develop appropriate mitigation plans.

• Ensure adherence to procurement policies, governance requirements, and compliance standards.

Process Improvement

• Identify process gaps and implement continuous improvement initiatives.

• Analyze operational performance and recommend ways to improve productivity, quality, and efficiency.

• Support effective use of procurement systems and standardized processes.

Required Skills and Qualifications

• Minimum 15 years of regular, full-time education.

• 6–10 years of relevant experience in sourcing and procurement.

• Prior experience working as a Team Leader or SME in a sourcing/procurement process.

• Strong understanding of procurement operations and supplier management.

• Experience managing domestic and international suppliers and customers.

• Exposure to ERP and procurement platforms such as Oracle, Coupa, and SAP.

• Good knowledge of MS Office applications.

• Excellent written and verbal communication skills.

• Strong team leadership, collaboration, and influencing skills.

• Analytical thinking, result orientation, and problem-solving abilities.

• Ability to manage operational metrics, meet SLAs, and handle escalations effectively.

Important Eligibility Information

• Former TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are required for employee profile creation.