Job Summary

We are looking for an experienced Delivery Operations Team Lead to manage end-to-end supply planning and network operations for an assigned business area or category. The role involves leading a team of supply chain professionals, ensuring effective inventory management, supply execution, sourcing coordination, and planning data accuracy.

The candidate will be responsible for maintaining operational efficiency, managing supply chain risks, coordinating with cross-functional stakeholders, and driving the adoption of digital planning tools. The role also supports New Product Introduction (NPI) activities, ensuring operational readiness and smooth product launches across the supply chain network.

Key Responsibilities

• Lead the daily operations of Senior Analysts and Analysts, ensuring effective supply planning, inventory management, and timely execution.

• Manage end-to-end supply planning, sourcing coordination, inventory control, and master data activities.

• Monitor operational performance and ensure adherence to defined service delivery metrics and business objectives.

• Identify and resolve supply chain risks, planning exceptions, inventory constraints, and operational bottlenecks.

• Maintain accurate planning parameters, master data, and system records to ensure reliable planning outcomes.

• Collaborate with demand planning, supply planning, procurement, suppliers, and other business stakeholders.

• Support New Product Introduction (NPI) activities, including launch planning, supply chain readiness, and distribution coordination.

• Drive the effective use of digital planning platforms, analytics dashboards, and automation tools.

• Identify process improvement opportunities and implement initiatives to enhance operational efficiency and productivity.

• Ensure compliance with standard operating procedures, documentation standards, version control, and master data governance.

• Prepare performance reports and provide data-driven operational insights to management and stakeholders.

• Develop business continuity plans and ensure effective backup arrangements for critical activities.

• Conduct performance reviews, provide coaching, and support team development and knowledge sharing.

Required Qualifications & Skills

• MBA in Supply Chain Management, Operations Management, Business Administration, or a related field.

• 7–11 years of relevant experience in supply chain planning, inventory management, or network operations.

• Previous experience managing teams of analysts or supply chain professionals.

• Strong knowledge of demand planning, supply planning, inventory management, and sourcing operations.

• Understanding of New Product Introduction (NPI) and product launch processes.

• Experience with supply chain planning systems, digital tools, analytics, and automation.

• Excellent analytical, problem-solving, communication, and stakeholder management skills.

• Ability to manage operational challenges and drive continuous improvement initiatives.

• Willingness to work in a US shift.