Support (F&A) – Manager

Location: Gurgaon
Experience: 12–20 Years

Job Description

We are looking for an experienced Support (F&A) – Manager to lead and manage Finance & Accounting operations across multiple towers, including PTP, OTC, RTR, Payroll, Project Costing, and Treasury. The role involves managing global stakeholders, ensuring SLA/KPI compliance, driving process improvements, and overseeing financial close, audits, governance, and compliance activities.

Key Responsibilities

• Manage overall F&A operations across PTP, OTC, RTR, Payroll, Project Costing, and Treasury.

• Oversee monthly and quarterly financial close activities and ensure timely completion.

• Support statutory and internal audits, GFC compliance, tax audits, transfer pricing audits, and regulatory reporting.

• Ensure books of accounts, reconciliations, fixed asset records, and financial records are maintained accurately.

• Manage corporate governance activities, audit observations, external auditors, and consultants.

• Ensure adherence to relevant controls and SOX compliance requirements.

• Manage relationships with global stakeholders and support query resolution and ad-hoc reporting.

• Conduct periodic SLA/KPI reviews and governance meetings with clients and business stakeholders.

• Lead people management activities including mentoring, performance discussions, team huddles, and issue resolution.

• Monitor exceptions and ensure timely resolution of operational issues and escalations.

• Drive process transformation, continuous improvement, and operational efficiency initiatives.

• Support KT and transition activities for new processes and clients.

• Arrange periodic training for teams on accounting policies, procedures, and customer-specific requirements.

• Handle BCP situations and ensure business continuity where required.

Required Skills & Qualifications

• 12–20 years of experience in core Finance & Accounting.

• CPA, CA, or CWA qualification is desirable.

• 10+ years of team-handling/people-management experience.

• Strong analytical, decision-making, problem-solving, and people-management skills.

• Strong understanding of Finance & Accounting processes and process improvement.

• Experience in SLA and KPI management.

• Strong exposure to escalation and performance management.

• Good knowledge of multiple ERP systems.

• Excellent written and spoken English with a customer-service orientation.

• Experience managing global stakeholders and working with tight turnaround timelines.

• Exposure to audit, compliance, governance, and financial reporting.

• Six Sigma Green Belt certification is an added advantage.

• Experience in BCP situations, KT, and transition management is preferred.

Important Note

• Ex-TCS employees are not eligible to apply.
• PAN and DOB are required for profile creation.