Role: Team Lead – P2P Quality

Location:






Pune









Experience:






7–10 Yrs









Band:






BPO 4/5









Job Code:






437078

Role & Responsibilities

• 
  
  
  
  Strong understanding of the end-to-end cycle of Accounts Payables (Invoice Processing, Helpdesk, Payments, Vendor Master and T&E).
  
  
  
  
• 
  
  
  
  Lead end-to-end Quality Control operations.
  
  
  
  
• 
  
  
  
  Ensure adherence to CTQs (Critical to Quality parameters), SOPs, policies, and compliance requirements.
  
  
  
  
• 
  
  
  
  Review audit findings, identify quality gaps, and recommend corrective actions.
  
  
  
  
• 
  
  
  
  Ensure daily audits are performed and reported to internal and external stakeholders.
  
  
  
  
• 
  
  
  
  Prepare RCAs and 5 Whys for errors with strong preventive actions.
  
  
  
  
• 
  
  
  
  Ensure all teams' deliverables are completed on time, compliant with relevant standards and policies, and reported accurately.
  
  
  
  
• 
  
  
  
  Ensure compliance with all SLA and KPI targets.
  
  
  
  
• 
  
  
  
  Identify process gaps and improvement opportunities.
  
  
  
  
• 
  
  
  
  Handle internal reporting and adherence to SLAs.
  
  
  
  
• 
  
  
  
  Exceed daily / weekly / monthly targets on Teams TAT and Accuracy.
  
  
  
  

Add-on Requirements

• 
  
  
  
  Demonstrated proactive, positive conflict resolution skills.
  
  
  
  
• 
  
  
  
  Excellent analytical and problem-solving skills.
  
  
  
  
• 
  
  
  
  Excellent communicator at all levels.
  
  
  
  
• 
  
  
  
  Intellectual curiosity, appetite to do things better, and proactive nature.
  
  
  
  

Good to Have

• 
  
  
  
  B.Com, M.Com / Post Graduate degree in Finance or Accounting.
  
  
  
  
• 
  
  
  
  0–7 years of professional experience in Accounts Payables.
  
  
  
  
• 
  
  
  
  Good understanding of Finance and accounting processes.
  
  
  
  
• 
  
  
  
  Knowledge of various ERPs – SAP, MS Office, Advanced Excel.
  
  
  
  

Additional Information

• 
  
  
  
  Ex TCS Employees can't apply.
  
  
  
  
• 
  
  
  
  PAN and DOB are required for profile creation.