Job Title: Accounts Receivable Specialist – Voice
Vertical: Logistics – Australian Account
Work Setup: 100% Onsite in IT Park, Cebu City
Work Shift: Australian Time Zone (5:00 AM or 6:00 AM shift)
Start Date: ASAP
Headcount: 4
QUALIFICATIONS
College graduate of any course (preferably Accounting or Business Management).
At least 1–2 years of relevant experience in the BPO or non-BPO industry.
Candidates with BPO experience must have worked in a voice account. For non-BPO candidates, both voice and non-voice experience are acceptable.
Hands-on experience using SAP applications.
Proficient in Microsoft Excel.
Excellent verbal communication skills, with proficiency close to Standard American English.
Candidates with experience in any of the following areas are preferred:
Accounts Receivable
Procurement
Logistics or Freight Forwarding companies.
ROLES AND RESPONSIBILITIES
Handle customer communication, order tracking, query resolution, E-shop order monitoring, and sales order updates, using basic MS Excel skills.
Use SAP applications to support logistics operations, including order processing, shipment tracking, inventory management, and sales order updates.