QUALIFICATIONS:

• College Graduate of any course (preferably Accounting and Business Management courses)
• At least 1 to 2 years of relevant experience in BPO or non-BPO industry
• For those with BPO experience, must be in a voice account; For non-BPO, open to voice or non-voice
• With hands-on experience in using either ERP or SAP applications
• Proficient in Microsoft Excel skills
• Excellent verbal communication skills with proficiency close to Standard American English
• Candidates with any of the following experience: Accounts Receivable, Procurement, preferably have worked in a Logistics or Forwarding company


Roles and Responsibilities:

• Handles customer communication, order tracking, query resolution, and shop order monitoring
• Customer service


RECRUITMENT PROCESS:

Initial Interview-SVAR-L2 Interview: MS Teams-L3 Interview: MS Teams

Pre-Screening Notes:

1) Highest Educational Attainment:
2) Years of Accounts Receivable/ Procurement/ Logistics or similar experience:
3) Years of BPO experience - voice account
4) Do you have ERP or SAP application experience?
5) Last drawn salary:
6) Expected salary:
7) Are you amenable to working 100% on-site in Cebu City with an Australian time zone?
8) Can you start on or before November 6?