HR Service Delivery Associate Manager – Payroll

Location: Taguig, Philippines
Work Setup: Hybrid
Shift: Day Shift
Salary: Confidential

Job Description:
We are looking for an experienced HR Service Delivery Associate Manager with strong expertise in end-to-end payroll processing and SAP Payroll. The role will oversee payroll operations, ensure accurate and timely pay processing, support audits and reporting, and manage post-payroll activities while driving team performance and continuous improvement.

Key Responsibilities:

• Act as the escalation point for team and customer issues.

• Oversee end-to-end payroll processing, including Gross-to-Net calculations and pay distribution.

• Conduct payroll audit activities and ensure accuracy and compliance.

• Produce General Ledger feeds and payroll reports.

• Manage post-payrun activities and required vendor/government data distribution.

• Drive operational metrics, performance, and continuous improvement initiatives.

• Collaborate with stakeholders to achieve contractual and organizational objectives.

• Participate in strategic and annual planning activities.

• Develop and support team members under the reporting line.

Qualifications:

• 7–8 years of relevant payroll experience.

• Minimum 5 years of payroll supervisory experience.

• Strong end-to-end payroll processing experience.

• SAP Payroll experience is required.

• Willing to work in a hybrid setup in Taguig/BGC.

• Willing to work on a day shift.

• Must have the legal right to live and work in the Philippines.

• Candidates previously or currently employed with Accenture are not eligible.

• Must not have an active Workday profile with Accenture.