Gratitude India

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Consumer Banking Relationship Agent

1 - 3 year(s)

Philippines - Manila (Taguig)

Job Description

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Role: Account & Financial Services

Timings: Flexible (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: Banking / Financial Services

Key Skills:

Customer Service
Excellent Communication
BPO international voice account experience

Consumer Banking Relationship Agent

Qualifications:
• Minimum 6 months of voice account or customer service experience is required.
• BPO experience is required, specifically handling an international voice account.
• Candidates with contact center experience exclusively with local companies/accounts (e.g., GCash, local banks, or local telcos) are not qualified.
• Job hoppers are not qualified. Candidates must have a minimum of 1 year of tenure with each company.
• Open to graduates, undergraduates, and career shifters.
• Must have excellent conversational communication skills.
• Must be amenable to work 100% onsite in McKinley and follow a fixed night-shift schedule

Salary Plus a PHP 3,200 allowance and a joining bonus equivalent to one month’s basic salary

Process: Send the screening notes (see below) > Validation > Njoyn Registration > Invite to virtual via MS Teams

Screening Notes (Recruiters should include this every upload of CV)
Current Location:
Open To Work On Site? Yes Or NO (if NO, Will Be Rejected)
Total Years Of Work Experience (BPO And NON BPO):
Total Years Of BPO Experience:
Open To Shift Schedule? Yes Or NO (if NO, Will Be Rejected)
Previous Monthly Salary Package:
Expected Basic Salary:
Availability To Start:

STRICTLY NO SCREENING NOTES, NO VALIDATION!

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Miracle Macaulay

Recruiter - Gratitude India

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Manila ,

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