Job Title: Customer Service Representative - Healthcare, Pharmaceutical, and Satellite TV and Entertainment Accounts
Company: Concentrix
Industry: BPO / Customer Service
Location: Diliman, Quezon City - Onsite
Work Setup: Onsite
Work Schedule: Shifting
Employment Type: Full-time
Salary Package: Up to Php 23,000 - Php 27,000 Monthly

Role Overview:
We are hiring Customer Service Representatives for Healthcare, Pharmaceutical, and Satellite TV and Entertainment accounts. You will handle customer inquiries, concerns, and support while delivering excellent service.

Key Responsibilities:
- Handle inbound and outbound calls, chats, or emails from customers
- Assist with product information, technical concerns, billing, and account support
- Ensure customer satisfaction and meet quality metrics
- Accurately document customer interactions in the system
- Follow company and client processes and procedures

Qualifications:
- High School Graduate, Senior High School Graduate, to College Graduate
- Strictly with at least 6 months of BPO or Call Center experience
- Good communication skills in English
- Willing to work onsite in Concentrix Diliman
- Willing to work on a shifting schedule including weekends and holidays

Job Title: Customer Service Representative - Healthcare, Pharmaceutical, and Satellite TV and Entertainment Accounts  

Company: Concentrix  

Industry: BPO / Customer Service  

Location: Diliman, Quezon City - Onsite  

Work Setup: Onsite  

Work Schedule: Shifting  

Employment Type: Full-time  

Salary Package: Up to Php 23,000 - Php 27,000 Monthly

Role Overview:  

We are hiring Customer Service Representatives for Healthcare, Pharmaceutical, and Satellite TV and Entertainment accounts. You will handle customer inquiries, concerns, and support while delivering excellent service.

Key Responsibilities:

- Handle inbound and outbound calls, chats, or emails from customers

- Assist with product information, technical concerns, billing, and account support

- Ensure customer satisfaction and meet quality metrics

- Accurately document customer interactions in the system

- Follow company and client processes and procedures

Qualifications:

- High School Graduate, Senior High School Graduate, to College Graduate

- Strictly with at least 6 months of BPO or Call Center experience

- Good communication skills in English

- Willing to work onsite in Concentrix Diliman

- Willing to work on a shifting schedule including weekends and holidays