Customer Service Representative - Insurance Voice Account (MENDOTA) | EXL Pasay - Up to ₱22K Package

*Company:* EXL Service

*Location:* Pasay City - Work Onsite (WFO)

*Employment Type:* Full-Time

*Salary:* Up to Php 22,000 Package

*Work Setup:* Onsite, Shifting Schedule

*Industry:* BPO / Insurance

*About The Role:*

EXL Pasay is currently hiring experienced Customer Service Representatives for our Insurance Voice Account - MENDOTA. This is a stable, long-term, and non-toxic campaign with clear opportunities for career growth.

*Responsibilities:*

- Handle insurance customer inquiries via voice channel

- Provide accurate information and assistance to customers

- Resolve customer concerns with empathy and professionalism

- Ensure compliance with quality and performance metrics

*Qualifications:*

- At least Senior High School Graduate

- Minimum of 1 year of BPO voice experience is required

- Excellent English communication skills

- Strong customer service orientation

- Willing to work onsite in Pasay City

- Amenable to work on a shifting schedule

*Perks and Benefits:*

- Up to Php 22,000 salary package

- HMO coverage and paid leaves

- Government-mandated benefits

- Paid training and career development opportunities

- Stable and long-term insurance account

*How to Apply:*

Submit your updated resume through this job portal. Only shortlisted candidates will be contacted.