Gratitude India

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CUSTOMER SERVICE REPRESENTATIVES

0 - 3 year(s)

Philippines - Cebu Central Visayas

20000 - 25000 Thousand p.m

Job Description

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Role: Customer Service Executive

Timings: Rotational Shifts (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

Conflict Resolution
CRM (Customer relationship Management)
Customer Service
Multitasking
Problem Solving
Teamwork
Time Management
BPO Voice Process
Data Entry
Upselling
customer support
Emergency call handling
Attention to detail
Computer Literacy
Adaptability
Strong written and verbal communication- English
Basic troubleshooting
Deep understanding of service excellence & complaint handling
Excellent Communication, Customer Service and Empathy Skills
High‑Volume Communication & Call Handling

WE'RE HIRING – CUSTOMER SERVICE REPRESENTATIVES!
Start your BPO career with us!
Account: Telecommunications
Salary Package:
- 6–23 months BPO experience: Up to ₹20K package
- 24+ months BPO experience: Up to ₹25K package
Qualifications:
- At least 6 months of BPO experience
- High School Graduate
- Good communication and problem-solving skills
- Willing to work onsite and in shifting schedules
Fresh applicants aspiring to grow in the BPO industry are welcome to apply, subject to experience requirements.
Joining Bonus Opportunity! Please mention Gratitude Jobs during your interview to qualify for the joining bonus upon hiring.
Apply here: https://myglit.com/lateral/cref/c599dfd9d2
Please complete the questionnaire and provide your consent to proceed with your application.
Your next career opportunity starts here!

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Piyush Rathi

Recruiter - Gratitude India

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Cebu Central Visayas ,

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