Customer Service Representatives – Telecommunications Account!
0
- 5 year(s)
Philippines -
Cebu Central Visayas
(Cebu City)
20000
- 25000 Thousand p.m
Job Description
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Role: Customer Service Executive
Timings: Rotational Shifts (Permanent)
Industry: BPO
Work Mode: Work from office
Functional Area: ITES / BPO / Customer Service
Process: Voice
Key Skills:
- Accounts Management
- CRM (Customer relationship Management)
- Customer Relations
- Customer Service
- Microsoft Office
- Problem Solving
- Quality assurance
- Technical Support
- Customer Management
- Case Management
- Resolving Issues
- inbound calls
- Customer Engagement
- Data Entry
- good communication skills
- Upselling
- Call centre Operations
- customer support
- Payment processing
- .Service Delivery
- telecommunications industry
- CRM software
- Basic troubleshooting
- Excellent written and verbal communication skills.
- Deep understanding of service excellence & complaint handling
Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.
Nagenda Marukurti
Recruiter - Gratitude India
Cebu Central Visayas ,
Followers
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