Gratitude India

Hiring: Vietnamese Speaking Agent - No Exp Required - Philippines

0 - 12 year(s)

Philippines - Manila

70000 - 80153 Thousand p.m

Job Description

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Role: Account Manager

Timings: Rotational Shifts (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

Vietnamese
Fluent in Vietnamese and English
Order to Cash
Vietnamese Language

Hiring: Vietnamese Speaking Agent - No Exp Required - Philippines - With TRV

Location: Philippines - Hybrid / Onsite
Work Setup: Shifting / Onsite

About the Role:
We are urgently hiring Vietnamese Bilingual CSRs to support our Vietnamese-speaking customers. Premium pay for bilingual skills - fresh graduates are welcome to apply!

Job Details:
Role: Vietnamese Bilingual CSR
Location: Philippines - Hybrid / Onsite (depends on site)
Work Setup: Shifting / Onsite

Whats in it for you:
Competitive salary package + incentives - Premium pay for Vietnamese language skills
Supportive and collaborative work culture with complete training provided
Opportunity to work on meaningful customer and business solutions - Grow your career

Your Role:
Support customers in Vietnamese and English through phone, chat, and email
Assist with inquiries, billing concerns, service requests, and account-related issues
Provide excellent customer experience and resolve issues efficiently
Accurately document all customer interactions in company systems
Collaborate with internal teams to deliver customer-focused solutions
Meet targets for quality, productivity, and customer satisfaction

Who were looking for:
Native or fluent in Vietnamese with strong professional communication skills
Conversational English - Training and systems are in English
No BPO experience required - Fresh graduates are welcome to apply
Experience in Collections or Order-to-Cash (O2C) is a plus but not required
Must be eligible to work in the Philippines
Foreign nationals with valid Temporary Resident Visa (TRV) are welcome to apply

Skills Needed:
Customer service oriented with attention to detail
Strong communication, problem-solving, and time-management skills
Able to work collaboratively in a fast-paced environment

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Norman Bogonko

Recruiter - Gratitude India

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Manila ,

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Hiring: Vietnamese Speaking Agent - No Exp Required - Philippines

Job Description

Hiring: Vietnamese Speaking Agent - No Exp Required - Philippines - With TRV

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