Gratitude Inc. is a professional HR Tech recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia and Africa. We are a direct sourcing partner Company of the different top BPO's offshore and onshore.

JJob title: HR Service Now App
Work set up:
Hybrid: 2 WFH & 3 RTO (Location: Manila (Eton Centris, Quezon Avenue, Quezon City)
Work shift: Night Shift
Experience: 5years+
Start date: TBD
Headcount: 1

Qualifications:
• Bachelor's degree holding in information technology, computer science, engineering, or other related fields.
• Understands ServiceNow and HRSD processes. Background in other ServiceNow modules such as CMDB and ITSM would be an advantage.
• Flow Designer, Automated Test Framework (ATF), Catalog Development/Deployment End-End, API testing, deployment, and integration
• Azure fundamentals, Azure DevOps
• Experience coordinating with multiple product teams.
• Communication across multiple end users/stakeholders, team player
• Not a job hopper


Job Description Summary:
The IT Foundation & Operations (ITOF) Portfolio Analyst supports portfolio governance and performance management across IT Operations & Foundation teams and initiatives. This role supports alignment of portfolio activities with strategic objectives, facilitates prioritization of deliverables, and drives transparency through standardized reporting and analytics.

Responsibilities:
• Work with tools such as ServiceNow and Azure DevOps. Work on Azure DevOps stories aligned to features, communication of new capabilities/process updates to customers to increase enterprise adoption
• Focus on implementing tools/processes to build a robust platform for use by all IT customer teams and guiding development and documenting standards for use by the organization
• The role requires that the individual be a consensus builder that works to align systems engineering strategy and design with architectural guidelines, application strategy and business goals
• Continuous Integration and Continuous Delivery (CI/CD) lifecycle management, and creation/updates to test automation framework for the key Human Resources Service Delivery (HRSD) processes and APIs interfacing with ServiceNow Platform


Let’s get you hired! Send your updated CV/Resume to this post or email: christine@gratitudephilippines.com

Shortlisted candidates will be contacted for interview details via WhatsApp, Viber, or Google Meet.

Apply now and start your journey!