Job Title: IT Business Analyst

Work Setup: Hybrid in Taguig/Cebu/Davao

Work Schedule: Flexible to work on a shifting schedule if business asks.

Start Date: ASAP

Qualifications

Required

Graduate or Master’s Degree with 5 years in Information Technology, Computer Science Engineering, with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).

Experience working on IT, digital transformation, or business process improvement projects.

Experience in Agile and Waterfall methodologies.

Exposure to cross-functional and stakeholder management activities.

Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.

Preferred

PMP, PRINCE2, Agile/Scrum Certifications, ITIL and Lean Six Sigma.

Familiarity with productizing AI/ML and agentic systems in healthcare operations.

Data analytics and reporting experience.

Change management exposure.

Process automation experience.

Recruitment Process

Validation

Zwayam profile creation

HR Interview

Hiring Manager Interview

Onboarding