JOB DESCRIPTION

JOB TITLE: IT Business Analyst

WORK SETUP: Hybrid in Taguig / Cebu / Davao

WORK SCHEDULE: Flexible to work on a shifting schedule based on business needs (weekends, night shifts, and holidays).

SALARY BUDGET: PHP 52,000 – 73,000 package

START DATE: ASAP

HEADCOUNT: 1

QUALIFICATIONS

Required:

- Graduate or Master’s Degree with 5 years in Information Technology, Computer Science Engineering, with at least 2+ years in US Healthcare (CPO/BPO, payer, provider, or health tech).

- Experience working on IT, digital transformation, or business process improvement projects.

- Experience in Agile and Waterfall methodologies.

- Exposure to cross-functional and stakeholder management activities.

- Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.

Preferred:

- PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma.

- Familiarity with productizing AI/ML and agentic systems in healthcare operations.

- Data analytics and reporting experience.

- Change management exposure.

- Process automation experience.

RECRUITMENT PROCESS

1. Validation

2. Zwayam profile creation

3. HR Interview

4. Hiring Manager Interview

5. Onboarding