Job Title: Training Specialist -Clinical Programs

Work Location: Vertis North, Quezon City

Work Setup: Onsite

Shift Schedule: US Day Shift

Salary: Open, depending on the candidate’s current or previous salary, experience, and qualifications. Salary expectations should remain reasonable and aligned with the client’s budget.

Target Start Date: On or before December 15

Headcount: 1

​
***Job Overview***
Deliver high-impact clinical training that equips licensed clinicians to excel in US managed care operations. Build clinical competency, strengthen quality, and support continuous learning across clinical teams.

***Key Responsibilities***
Facilitate onboarding, pre-production, and continuing education (CE) training for clinical staff.

Deliver training modules on Utilization Management (UM), Utilization Review (UR), Case Management (CM) workflows, clinical documentation, HIPAA/PHI compliance, and clinical protocols.

Conduct skills validations, case simulations, and competency assessments.

Develop, review, and update standard operating procedures (SOPs), job aids, and workflow guides.

Maintain accurate, audit-ready training records and competency files.

Collaborate with Operations, Quality Assurance (QA), and Talent Acquisition (TA) to address performance gaps and support training pipeline needs.


***Qualifications***
*Relevant clinical training experience.

* Bachelor of Science in Nursing (BSN).
*Active Philippine Registered Nurse (PHRN) license.
*Active, unrestricted USRN license; NCLEX must be passed.
*At least 3 years of clinical experience.
*At least 1–2 years of clinical training, education, or facilitation experience.
*Strong understanding of US managed care, Utilization Management (UM), Utilization Review (UR), and HIPAA/PHI compliance.
*Excellent facilitation, communication, and clinical documentation skills.
*Willing to work onsite in Vertis North, Quezon City, on a US day shift.
*Healthcare BPO training experience.
*Experience supporting UR/UM operations.
*Exposure to URAC/NCQA standards or clinical documentation platforms.
*Currently working as a Clinical Trainer or Apprentice Trainer, with "USRN License Validity: The license must be active. Candidates whose licenses are nearing expiration must be willing to renew it."


Pre-Screening Notes
Educational Attainment:

Years of Clinical and Healthcare Operations Experience:

Years of Experience in Clinical Training, Education, or Facilitation:

US Managed Care Experience: Do you have experience in US managed care, Utilization Management (UM), Utilization Review (UR), and HIPAA/PHI compliance? Please provide details.

Licenses: Do you have an active Philippine RN (PHRN) license and an active, unrestricted USRN license? When do your licenses expire?

Current Role: Are you currently working as a Clinical Trainer or Apprentice Trainer?

Last Drawn Salary:

Expected Salary: