Lead Process Excellence | Hybrid Manila | Up to ₱73K Package*

*Job Title:* Lead Process Excellence

*Work Setup:* Hybrid in Manila

*Work Schedule:* Flexible / Shifting (Weekends, Night Shift, Holidays if needed)

*Salary Budget:* PHP 52,000 - 73,000 Package

*Headcount:* 1 | *Start Date:* ASAP

*Certification Required:* Lean Six Sigma Green Belt

*Role Overview:*

We are looking for a Lead Process Excellence professional to drive continuous improvement, operational efficiency, and process standardization across Operations. You will lead Green Belt-level projects and collaborate with cross-functional teams to deliver measurable improvements.

*Qualifications:*

- Bachelor's degree in Business, Industrial Engineering, Data Analytics, Operations Management, or related field

- *Lean Six Sigma Green Belt Certified (Mandatory)*

- At least 3-5 years of experience in Process Improvement, Operations, Business Analysis, or Continuous Improvement roles

- BPO/CPO Experience Required

- Hands-on experience leading Green Belt-level projects using DMAIC, RCA, process mapping, and workflow analysis

- Strong analytical skills with ability to interpret data and translate insights into actionable recommendations

- Proficiency in Microsoft Excel, PowerPoint, and process documentation tools

- Experience creating SOPs, process maps, and training materials

- Strong communication, facilitation, and organizational skills

- Ability to manage multiple projects and collaborate with Operations, Reporting/MIS, and other partners

*Desired / Advantage:*

- Exposure to Lean, Kaizen, or other CI methodologies beyond Green Belt

- Experience supporting Black Belts, Business Excellence Managers, or Transformation teams

- Familiarity with data visualization tools (Power BI, Tableau)

- Strong facilitation skills for workshops, huddles, and process reviews

- Ability to influence stakeholders and drive adoption

- Demonstrated success in sustaining improvements through control plans and standardized documentation

*Recruitment Process:*

Validation > Zwayam Profile Creation > HR Interview > Hiring Manager Interview > Onboarding

*Apply Now - Lead Process Excellence, Hybrid Manila!*