Description / Requirements

Job Title: Monitoring, Observability and Event Management Architect
Work Setup & Schedule: Hybrid / Night Shift
Salary: PHP 100,000–108,000
Start Date: ASAP
Headcount: 1

Responsibilities

• Lead the design and implementation of enterprise monitoring, observability, and event management solutions.

• Collaborate with MEMD design leads across various domains, including Event Management, Function Apps, Azure Monitor, AppDynamics, Grafana, ThousandEyes, and other monitoring platforms.

• Develop and maintain observability and monitoring standards aligned with enterprise architecture.

• Design monitoring services for applications across SaaS, IaaS, and PaaS platforms.

• Engage with business units to gather requirements and deliver cost-effective monitoring solutions.

• Perform day-to-day solution design activities and plan software and automation upgrades.

• Drive innovation through proof-of-concept initiatives and automation strategies.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.

• Extensive experience integrating alerts into ServiceNow ITOM and implementing ServiceNow ITOM AIOps.

• At least 5 years of experience in IT monitoring or related technical roles.

• At least 3 years of experience in an IT Architecture role with a deep understanding of monitoring and application performance management.

• Strong knowledge of Azure Log Analytics, KQL, Telemetry, APM, Ansible, PowerShell, and Automation.

• Experience with Azure services.

• Experience with DevOps practices and programming languages such as Python, PowerShell, C#, JavaScript, and SQL.

• Knowledge of proactive monitoring using Azure services, telemetry, and synthetic transactions.

• Strong understanding of network architecture and security, including WAN/LAN, TCP/IP, and PKI.

• Familiarity with ITSM processes and tools (e.g., ServiceNow) and compliance processes.

• Proven ability to analyze and resolve complex application and infrastructure issues.

• Excellent communication and collaboration skills.

• Strong AIOps vision and awareness.

Required Skills

• SRE Practices: Observability and Monitoring

• ServiceNow ITOM Event Management

• JavaScript, Python, PowerShell

• Azure Fundamentals

• Azure Monitor

• Azure Data Lake

• Azure Fabric

• API Integration

• Ansible

• .NET and C# Programming

• DevOps and Automation Tools

• Grafana

• Prometheus

• AppDynamics

• ThousandEyes

• Riverbed

• Nobl9