HIRING: MULTILINGUAL SERVICE DESK ANALYST 

 Dutch + French | Trilingual Role

 Location: One World Square, McKinley Hill, Taguig City
 Work Setup: 100% Onsite
 Schedule: Shifting
 Openings: 2
 Salary: Open Budget

Why Apply?

Join a global Service Desk team where you’ll use your Dutch and French language skills + technical troubleshooting abilities to support users and resolve IT issues.

Qualifications

• 2+ years of Technical Support / Service Desk experience
• Can speak, read, and write Dutch & French
• With or without previous Service Desk experience
• Strong communication and customer service skills
• Technical troubleshooting & IT support knowledge
• Willing to work 100% onsite
• Stable employment history / not a job hopper
• Must not be a current or former CGI employee
• Candidates with PRV/TRV are preferred
• Client can process a working visa for qualified candidates

What You’ll Do

• Resolve user issues through phone, email, and ticketing systems
• Provide technical troubleshooting and customer support
• Handle service requests and non-complex work orders
• Follow escalation procedures and agreed processes
• Maintain accuracy, quality, and turnaround times
• Work closely with local management, colleagues, and clients

QUICK SCREENING QUESTIONNAIRE

Interested and qualified? Complete the questionnaire below

 https://myglit.com/lateral/cref/1d848c82c4

Please prepare:

1. Dutch & French speaking/reading/writing capability
2. Proficiency level in Dutch & French
3. Nationality
4. Current visa type
5. Current location / present address
6. Years of Service Desk / Technical Support experience
7. Last drawn salary
8. Salary expectation
9. Notice period

 Multilingual IT professionals — don’t miss this opportunity! Apply now.

Please upload your latest and complete CV and monitor your email for updates.