Have BPO voice experience? Here's an opportunity to join an Insurance Brokerage Account at McKinley Hill, Taguig!

We are hiring for TWO LEVELS: PE and SPE. Your eligibility depends on your BPO voice experience and, for SPE, your insurance background.

Check which level matches your qualifications!

LOCATION: MCKINLEY HILL, TAGUIG

1. CSR – PE LEVEL

Up to ₱26,000 all-in

Who can apply?

Senior High School Graduate.

At least 0–17 months of BPO voice experience in ANY account.

This means:

Fresh BPO applicants with no previous BPO experience may qualify.

Applicants with experience in customer service, sales, technical support, collections, or other voice accounts may apply.

You do NOT need previous insurance or financial services experience, although it is an advantage.

Additional qualifications:

Strong verbal communication skills for professional client interactions.

Customer service experience in financial services or non-life insurance is preferred.

Detail-oriented when handling customer and policy inquiries.

2. CSR – SPE LEVEL

Up to ₱36,000 all-in

Who can apply?

Senior High School Graduate.

At least 18 months of BPO voice experience in any account.

At least 1 year of Property & Casualty (P&C), Non-Life Insurance, or General Insurance experience.

What does the insurance experience requirement mean?

You must have at least 12 months of actual work experience in an insurance-related account or role involving areas such as:

Property and Casualty Insurance.

Non-Life Insurance.

General Insurance.

Insurance policy servicing or customer support.

Important: Having 18 months of general BPO experience alone is NOT enough for SPE. You must also meet the one-year insurance experience requirement.

Additional qualifications:

Strong verbal communication for professional client interactions.

Excellent attention to detail when handling policy inquiries.

WORK ARRANGEMENT & INTERVIEW PROCESS

Work location: McKinley Hill, Taguig.

Work arrangement: 100% onsite.

VIRTUAL INTERVIEW AVAILABLE!

Recruitment and assessment process applies.

IMPORTANT: AI RESUME EVALUATION IS THE FIRST STAGE!

Your CV/resume will undergo AI evaluation. Make sure it clearly shows:

Your educational attainment.

Exact duration of your BPO voice experience.

Accounts and industries you have handled.

For SPE applicants, your specific insurance experience and duration.

Relevant customer service, communication, and policy-handling skills.

Do not submit a generic CV! Even if you meet the requirements, missing or unclear information on your resume may lead to automatic rejection during AI evaluation.

PRE SCREENING QUESTIONS

When submitting your application, you will be asked some pre screening questions.

- When asked for Shifting Schedule, the correct answer is Rotational Shifting (Not Day Shift or Night Shift)

- When asked if you are willing to apply for a Voice Account, please respond with YES. If you prefer a non-voice account, the interviewer will decide that after your interview.

- This position is for an Onsite Role only

HOW TO APPLY:

Choose the correct level (PE or SPE) and apply through the application link attached to this advert.

Tailor your CV to the position before submitting. I respond to applicants promptly and will assist you throughout the recruitment process.

HAVE THE EXPERIENCE? DON'T MISS THIS OPPORTUNITY! APPLY NOW!