Gratitude India

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URGENT! Multilingual Support - Thai Speaker | Quezon City W/ SIGN-ON BONUS

0 - 2 year(s)

Philippines - Manila

Job Description

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Role: Customer Service Executive

Timings: Night Shift (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

english
Thai Language

Gratitude Inc. is a professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, the Philippines, Malaysia, and Africa. We are a direct sourcing partner Company of various top BPOs, both offshore and onshore.
We have ongoing hiring for Multilingual Support - Thai Speaker for our BPO Partner in Quezon City.
Job Title: Multilingual Language - Thai
Work setup: Onsite in Quezon City
Work schedule: Shifting/ Night shift
Salary: 34,746 to 60,946 (Salary remains negotiable)
20,000 Sign-on Bonus + Incentives
Availability: ASAP
Job Qualifications:
• Open to candidates with or without BPO experience
• Speak fluently and Spontaneous in the Thai language
• Use the language effectively in a professional environment
• Understand complex and extended conversations, including implied meanings
• Working knowledge of English is needed; training and client systems are in English
• The primary language for customer interaction remains the languages specified in the table
• Previous collections experience is highly preferred but not required
• Understanding of the Order-to-Cash (02C) process is highly preferred but not required
• Candidate must be able to work in PH and with a valid working VISA
Language Skills:
• Fluent in Thai
Responsibilities:
• Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels.
• Provide customer support in English and Thai Language
• Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs.
• Resolve customer concerns efficiently while delivering a positive customer experience.
• Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds.
• Document customer interactions accurately using company systems and tools.
• Meet quality, productivity, attendance and customer satisfaction goals.
• Build trust and customer loyalty through exceptional service and problem-solving
• Perform other duties as assigned to support business and operational needs.
BENEFITS:
• Company events
• Free Parking
• Health Insurance
• Life Insurance
• Paid Training
• Promotion to Permanent employee

To apply, you may submit your latest CV/ resume via email at isay@gratitudephilippines.com or through this post in Myglit

Further details will be discussed once shortlisted and invited for an interview.

Our recruitment team will reach out to you via WhatsApp/Viber or a direct call once shortlisted.

APPLY NOW!

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Isay Balan

Recruiter - Gratitude India

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Manila ,

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